TruePublic | A place for honest opinions

Privacy Policy of TruePublic

This Application collects some Personal Data from its Users.

Owner and Data Controller

TruePublic Inc. 159 N Sangamon St. Chicago, IL 60607

Types of Data Collected

Information Obtained Directly From You. We obtain information about you directly from you when you set up the application on your device, contact us through our Contact Us form on our website, through snail mail, interaction with us through social media, or any other interaction with us. When you set up the application on your device or interact with the application
  • Age
  • Region (Location)
  • Gender
  • Political Leaning
  • Information provided by you through your responses in polls
When you interact with us through our Contact Us form on our website, through snail mail, interaction with us through social media
  • Name
  • Email Address
  • Information provided by you in a message you send to us
Information Automatically Collected on our Website and our Mobile App.
  • Device Brand and Model
  • Mobile network information, including mobile carrier
  • iOS Advertiser Identifier
  • Operating System
  • Your City, Region, Time Zone, and Country
  • IP Address
Please note that our analytics providers - Mixpanel, Firebase, & Inapptics - collect and use your IP address to derive certain information. TruePublic does not collect or store your IP address directly. Cookies, Pixels, Web Beacons, and Other Tracking Technologies We use Mixpanel, Firebase, & Inapptics to better understand how our users interact with our website. For information on how these services collect and process data, review their privacy policies. Click here for Mixpanel’s Privacy Policy, Firebase’s Privacy Policy, and Inapptics’ Privacy Policy.. For general information about managing cookies, please visit For browser-specific information on how to adjust cookie configurations on the following browsers, please click on the relevant link below: You can also manage third-party advertising preferences for some of the third parties we work with to serve advertising across the Internet by utilizing the choices available at and For mobile users, you also have numerous controls in your Operating System that enable you to choose whether to allow cookies, or share your advertising ID with third parties. For some information on controlling your mobile choices, click here. To help control or block certain ads in mobile applications, you may choose to download and utilize the Digital Advertising Alliance’s mobile app by clicking here. We do not guarantee that all of the third parties we work with will honor the elections you make using any of these options. Please keep in mind, however, that by disabling or deleting cookies, you may not be able to access the full functionality of our Website. Disabling or clearing cookies also may affect cookie-based opt-outs by either preventing you from using such cookie-based opt-outs or clearing opt-outs that you previously set, in which case you would have to revisit the applicable pages and renew your opt-out after clearing cookies. Clearing or disabling cookies may limit the use of cookies, but they do not impact the function of pixel tags, web beacons, or other tracking technologies.

How We Use Your Information

Personal Data is collected for the following purposes and using the following services:
  • To provide this website and mobile application.
  • To provide you with services requested by you.
  • To respond to your comments, questions, or requests.
  • To store user preferences.
  • To disseminate push notifications through the mobile application.
  • To conduct analytics by enabling the Owner to monitor and analyze web traffic.
  • To track user behavior.
  • To manage our business needs, such as monitoring, analyzing, and improving the services and the website’s performance and functionality.
  • To manage risk and protect the website.
  • To market to you.
  • To comply with our legal and regulatory obligations.

How We Share Your Information

We do not rent, sell or otherwise disclose personal information about our customers or website users with unaffiliated third parties for their own marketing use. We do not share your personal information with third parties except in the circumstances discussed below.

Within TruePublic

We may share your personal information with other TruePublic entities, brands, divisions, and subsidiaries to serve you, including for the activities listed above.

Our Business Partners

We disclose personal information to third-party business partners who provide certain specialized services to us, to provide services on our behalf, or who co-operate with us on projects. These business partners operate as separate controllers, and are responsible for their own compliance with data protection laws. You should refer to their privacy notices for more information about their practices.

Examples include:

Mixpanel, Firebase, & Inapptics. We work with Mixpanel, Firebase, & Inapptics to collect and use information as described above. Please review their Privacy Policies for more information.
These service providers are contractually restricted from using or disclosing the information except as necessary to perform services or to comply with legal requirements.

Legal Requirements and Business Transfers

We may disclose personal information (i) if we are required to do so by law, legal process, statute, rule, regulation, or professional standard, or to respond to a subpoena, search warrant, or other government official requests, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iii) in connection with an investigation of a complaint, security threat, or suspected or actual illegal activity; (iv) in connection with an internal audit; or (v) in the event that TruePublic is subject to a merger or acquisition to the new owner of the business.

Your Choices

We offer certain choices about how we communicate with you and what personal information we obtain about you and share with others.


If you have created a profile or account on our website, you can update your contact information after you log into your account.

Mobile Devices

If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or the application settings. If you no longer wish to have any information collected by the mobile application, you may uninstall the application by using the uninstall process available on your mobile device. We encourage to you to visit your device’s help menu to learn about your options to limit tracking when using your device. For some information on controlling your mobile choices, click here.


You may unsubscribe from emails from us by clicking the unsubscribe link at the bottom of any promotional email from us. You may also contact us by e-mail or postal address as noted below. Please include your current contact information, the information you are interested in accessing and your requested changes.

User identification via a universally unique identifier (UUID)

This Application may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is deleted when the User deletes the Application. A new UUID is generated when the application is reinstalled.

Security of Your Information has implemented reasonable physical, technical, and administrative security standards to protect personal information from loss, misuse, unauthorized access, alteration, or destruction. Although we take reasonable steps to safeguard personal information, no practices are 100% secure, and we do not guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. You must protect against unauthorized access to your computer and important information. We strongly recommend that you log off each time you finish using a shared computer.

European Union Users

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:
  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:
  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below. Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner. Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

California Users – Your California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. You may make one request each year by emailing us at or writing to us at: TruePublic Inc. 159 N Sangamon St. Chicago, IL 60607 If you are a California resident under the age of 18, and have a registered account with us, you have the right to request and obtain removal of content or information you have publicly posted. To make a request, please send an email with a detailed description of the specific content or information to Please note that a request does not ensure complete or comprehensive removal of the information you have posted. There may be circumstances in which the law does not require or allow removal even if requested.

International Transfer of Information>

Our website and mobile application is operated from and hosted on servers located in the United States. If you access and use our Site from a location outside of the United States, any personal data you provide to us or that is otherwise collected may be transferred to and processed in the United States or any other jurisdiction in our sole discretion. Users of our Site should be aware that the laws that apply to the use and protection of personal data in the United States or other countries or jurisdictions to which we transfer, or in which we process, personal data may differ from those of your country of residence. Users who access or use our Site from jurisdictions outside of the United States do so at their own choice and risk and are solely responsible for compliance with local law. The United States has NOT been deemed by the European Commission to ensure an adequate level of protection for personal data. Accordingly, the level of protection provided in the United States or other non-EU countries and jurisdictions from which you may access our Site may not be as stringent as that under EU data protection standards or the data protection laws of some other countries, possibly including your home jurisdiction.

Information Retention Period

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Device permissions for Personal Data access

Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below. By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document. The exact procedure for controlling app permissions may be dependent on the User's device and software. Please note that the revoking of such permissions might impact the proper functioning of this Application. If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Phone permission

Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.

Children’s Use of Our Services

Under no circumstance may persons under the age of 16 use this website or application.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Links to Other Websites

Our website may provide links to other websites that we do not control or maintain. Those websites have their own privacy policies and we are not responsible for their actions or those of their operators. We urge you to read the privacy policies of other websites before submitting any information to those websites. For example:

Wix (, Ltd.)

Wix is a platform provided by, Ltd. that allows the Owner to build, run and host this Application. Wix is highly customizable and can host websites from simple blogs to complex e-commerce platforms. Learn more by viewing their Privacy Policy.
How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.


Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.


The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.


The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area. Cookies Small piece of data stored in the User's device. Latest update: 07/25/2018